Urgent care
Please contact us by phone if you think: “I think something is wrong — a vet should look into it as soon as possible.”
What are reasons for urgent care?
Basically, it's urgent care when you think, “I think there's something wrong — a vet should look into it as soon as possible.” The reasons for this could be as follows:
When is there an urgent case
Breathing difficulties
If your animal suddenly has difficulty breathing or makes unusual breathing noises, this could be a sign of a serious illness.
Severe bleeding or severed body parts
In the case of open wounds or severe bleeding that cannot be stopped within a few minutes, rapid medical care is important.
Broken bones or injuries
Eye injuries caused by accidents, visible bone fractures, severe swelling, or inability to move a limb, for example, are signs that your animal needs immediate help.
Poisonings
If you suspect that your four-legged friend has eaten something poisonous, such as medicines, household chemicals or poisonous plants, you should have it treated immediately.
Seizures
If your pet has a seizure that lasts longer than 5 minutes or has multiple seizures in quick succession, immediate veterinary attention is required.
Loss of consciousness or severe lethargy
If your animal is unconscious or shows extreme weakness and is no longer able to move on its own, you should take it to the vet immediately.
What does urgent care mean?
Similar to a veterinary clinic, filu also handles emergencies during opening hours. We have the latest medical and technical equipment, modern operating rooms and the best medical staff who, based on many years of clinical experience, are experienced in emergencies and therefore your animal is in good hands. If you are not sure whether it is an emergency, feel free to give us a call and our competent team will assess how urgent it is to care for your furry friend. In case of an emergency, we will of course offer you an appointment on the same day.
Why are you in good hands with filu for urgent cases?
Our practice teams, consisting of experienced veterinarians and nurses, have many years of clinical experience and specialize in emergencies and various surgical procedures. In addition, we offer a wide range of specializations: from dermatology and dentistry to internal medicine and surgery. filu therefore combines diverse knowledge and can provide you with comprehensive care. Our sites are also equipped at hospital level: ultrasound, X-ray, dental X-ray, laboratory and two operating rooms.
Are there first aid kits available for purchase?
For a small first aid kit, we recommend the following items:
- Bandage materials (such as gauze bandages, medical tape, etc.)
- Sterile glovesWound cleaning agent (iodine or a non-irritating antiseptic)
- Eye rinse (from the pharmacy)
- Small ice packs to reduce swelling
- Tweezers, tick pliers
- Thermometer (with a soft and flexible tip)
- A blanket that can be used for calming as well as for carrying
We highly recommend the first aid kit from LILA LOVES IT (https://lila-loves-it.com/de/shop/product/pflege/erste-hilfe-set-hunde) or Poc Doc (https://pocdoc.pet/)
Can I prepare for an emergency?
In case of emergencies, it is advisable to be equipped with a first aid kit to provide initial care and stabilize your pet before you come to our practice. Please note that your animal may behave differently if it is in pain and/or afraid - some animals react aggressively under stress and may try to bite. In such cases, you should leave the initial care of your favorite to medical professionals. Also, always have your pet's vaccination passport and all important medical documents ready.
Are you available for emergencies outside of your opening hours?
Unfortunately, no. In this case, we ask you to visit the surrounding emergency clinics. They are accessible and available 24/7 for you.
Trusted by families, loved by pets
An absolutely 5-star experience. The reception was extremely friendly, and the veterinarian was patient and thorough.
The treatment was excellent – simply professional! Competent, super friendly, and relaxing. Thank you!!
Highly competent doctors! I felt comfortable right away, and so did my dog.
A really lovely, service-oriented practice. Very kind doctor and staff.
Every employee was incredibly nice and created a warm and welcoming atmosphere where you immediately feel comfortable.
Beautiful practice, highly professional doctors whose priority is helping you, not maximizing profit
Best veterinary practice ever! Everyone is incredibly empathetic and friendly!
I had an emergency with my cat and we were helped very quickly, competently and lovingly! Thank you!
Excellent doctors and staff. It's simply wonderful to see that money isn't everything.
From the initial examination to the surgical preparation and finally the surgery itself, everything was fantastic! ⭐️⭐️⭐️⭐️⭐️
