Urgent care

Please contact us by phone if you think: “I think something is wrong — a vet should look into it as soon as possible.”

What are reasons for urgent care?

Basically, it's urgent care when you think, “I think there's something wrong — a vet should look into it as soon as possible.” The reasons for this could be as follows:

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When is there an urgent case

Breathing difficulties

If your animal suddenly has difficulty breathing or makes unusual breathing noises, this could be a sign of a serious illness.

Severe bleeding or severed body parts

In the case of open wounds or severe bleeding that cannot be stopped within a few minutes, rapid medical care is important.

Broken bones or injuries

Eye injuries caused by accidents, visible bone fractures, severe swelling, or inability to move a limb, for example, are signs that your animal needs immediate help.


If you suspect that your four-legged friend has eaten something poisonous, such as medicines, household chemicals or poisonous plants, you should have it treated immediately.


If your pet has a seizure that lasts longer than 5 minutes or has multiple seizures in quick succession, immediate veterinary attention is required.

Loss of consciousness or severe lethargy

If your animal is unconscious or shows extreme weakness and is no longer able to move on its own, you should take it to the vet immediately.

What is the process at filu?

What does urgent care mean?

Similar to a veterinary clinic, filu also handles emergencies during opening hours. We have the latest medical and technical equipment, modern operating rooms and the best medical staff who, based on many years of clinical experience, are experienced in emergencies and therefore your animal is in good hands. If you are not sure whether it is an emergency, feel free to give us a call and our competent team will assess how urgent it is to care for your furry friend. In case of an emergency, we will of course offer you an appointment on the same day.

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Why filu

Why are you in good hands with filu for urgent cases?

Our practice teams, consisting of experienced veterinarians and nurses, have many years of clinical experience and specialize in emergencies and various surgical procedures. In addition, we offer a wide range of specializations: from dermatology and dentistry to internal medicine and surgery. filu therefore combines diverse knowledge and can provide you with comprehensive care. Our sites are also equipped at hospital level: ultrasound, X-ray, dental X-ray, laboratory and two operating rooms.

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Do you have questions?

Are there first aid kits available for purchase?

For a small first aid kit, we recommend the following items:
- Bandage materials (such as gauze bandages, medical tape, etc.)
- Sterile glovesWound cleaning agent (iodine or a non-irritating antiseptic)
- Eye rinse (from the pharmacy)
- Small ice packs to reduce swelling
- Tweezers, tick pliers
- Thermometer (with a soft and flexible tip)
- A blanket that can be used for calming as well as for carrying

We highly recommend the first aid kit from LILA LOVES IT ( or Poc Doc (

Can I prepare for an emergency?

In case of emergencies, it is advisable to be equipped with a first aid kit to provide initial care and stabilize your pet before you come to our practice. Please note that your animal may behave differently if it is in pain and/or afraid - some animals react aggressively under stress and may try to bite. In such cases, you should leave the initial care of your favorite to medical professionals. Also, always have your pet's vaccination passport and all important medical documents ready.

Are you available for emergencies outside of your opening hours?

Unfortunately, no. In this case, we ask you to visit the surrounding emergency clinics. They are accessible and available 24/7 for you.

Why pet parents and furry friends love us

Ronja H.
July 12, 2023

Great wonderful practice, super friendly staff, great vet who hasn't lost touch with the animal at all. Were there for an emergency on a Saturday evening and there was a special wait for us. Emphatic & competent — an absolute recommendation from the heart.

Marie R.
October 11, 2023

Starting with the easy parking facilities, you can look forward to very friendly and competent staff, as well as very clean and modern facilities. The long journey was worth it. humans and pets really feel at home here.

Philippe S.
October 31, 2023

I have been with filu with my dog Zeus since he was a puppy and can heartily recommend this veterinary practice. Everyone there is very nice and friendly with the animals, whether they are vets or nurses. By the way, the practice is super clean and ultra-modern. Unfortunately, my dog had to have fairly invasive surgery early on as a puppy and everything worked out wonderfully there! Absolute recommendation, always happy to come back here.

Charlie P.
November 27, 2023

I got an appointment for my dog at very short notice (as a new patient) because she wasn't feeling well at all. We were treated well and competently. In addition, this is the first vet where my dog was not afraid and even went to the treatment table of his own accord. We love staying patients here!

Vanessa W.
December 15, 2023

Thank you so much for the great experience. Online appointment scheduling is great. I was warmly welcomed and the rooms are beautiful and modern. The team treated my cat very well. I can recommend the practice:)

Melanie B.
November 29, 2023

Best vet practice! Everyone is incredibly sensitive and friendly! Great feel-good atmosphere! I would recommend this practice to everyone. You always get an appointment super quickly and there are virtually no waiting times. Thank you for your great work, both vets and the team!

Find your filu location

Paul-Heyse-Strasse 28, 80336 Munich
Schleissheimerstrasse 141, 80797 Munich
Spring 2024
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