filu Veterinary Dusseldorf Pempelfort
Comprehensive Veterinary Care & Surgery in Düsseldorf
At filu Düsseldorf Pempelfort, Dr. Carolin Olbertz and our skilled veterinary team combine longstanding medical expertise with extensive surgical, veterinary care emergency care and dental experience, giving your pets the highest level of care.
Our practice features an in-house laboratory for rapid blood and urine tests, two fully equipped operating rooms (one for soft tissue surgery and one for dental procedures), digital X-ray, ultrasound, and other modern equipment for diagnostics, monitoring and treatment.
Located in central Düsseldorf’s Pempelfort district, just minutes away from Nordstraße and Marienhospital, we’re dedicated to supporting you and your pets with friendly, expert care every step of the way.
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Get to know the Vet-Team
Our Team in Dusseldorf
Trusted by families, loved by pets
I am completely satisfied with this veterinary practice! The care is always professional and warm. I particularly appreciate the uncomplicated scheduling of appointments, so that you can get help quickly even with acute concerns. The entire team is friendly, competent and treats the animals lovingly. My dog Holly clearly feels at home there and as the owner I am happy to know that she is in such good hands. Absolute recommendation!
I was rushed in with my dog for a small emergency appointment at 7:30 p.m. We had a tick on my dog's eye and unfortunately we couldn't get it removed ourselves. The staff on the phone in the practice and the attending veterinarian were really very friendly and gave me such a great welcome that I didn't know from other practices at this time 😅. I was given great information and definitely found a new vet. Super great, thank you everyone!
Went here with my cat for several issues, so far the best Veterinary in Dusseldorf , would recommend 10/10.
We booked an emergency appointment on Friday afternoon and got a very good treatment and got squeezed into their busy schedule and luckily the bill wasn't as high as it usually is in such cases. Really great. Not to mention the whole ambiance of the place and everything being handled digitally (booking, payment, invoice).
What we offer
Quick accessibility
Erreiche uns mühelos zu Fuß, mit dem Auto oder ÖPNV. Wir liegen zentral in der Nähe U-Bahn Theresienwiese und München Hauptbahnhof.
You can easily reach us on foot, by car or public transport. We are centrally located near the Marienhospital bus and tram stop or the Nordstraße subway stop.
Convenient parking
Direkt vor der Praxis stehen öffentliche Parkplätze sowie gute Parkmöglichkeiten an der Straße zur Verfügung.
As there is limited public parking directly in front of the practice, the parking garage in Dietrich-Karree (Nettelbeckstraße 8) is a reliable alternative. It is located approximately 300 m away, which is about a 4-minute walk.
Separate waiting areas
Spezielle Wartebereiche für Katzen und Hunde sorgen für eine stressfreie Umgebung für Deine Vierbeiner.
Special waiting areas for cats and dogs ensure a stress-free environment for your four-legged friends.
Exclusive treatment room for cats
Einer unserer vier Behandlungsräume ist ausschließlich für Katzen reserviert, frei von ungewohnten Düften und ausgestattet mit Geräten von Lucy Balu, die Ihre Katze beruhigen.
One of our five treatment rooms is exclusively reserved for cats, free from unusual scents and equipped with everything your cat needs to relax.
Free refreshments
Eine Nespresso-Kaffeepause für Dich und Leckerlis für deinen pelzigen Freund!
A Nespresso coffee break for you and treats for your furry friend!
Card payments only
Wir akzeptieren ausschließlich Kartenzahlungen - sicher und einfach für Dich und uns.
We only accept card payments - safe and easy for you and us.
Are there dedicated parking spaces or where can I find parking near filu Dusseldorf Pempelfort?
There is underground parking available in our building complex that you can use.
How can I reach filu Dusseldorf Pempelfort by public transportation?
The Marienhospital stop is nearby. You can also reach us via Nordstraße station on the U78 and U79, just a few minutes’ walk away.
Does filu Dusseldorf Pempelfort offer special services, such as surgery, emergency care, dental treatments?
Yes, we offer emergency care, surgeries, and dental treatments. Additionally, we provide acupuncture.
How can I book an appointment at filu Dusseldorf Pempelfort?
You can easily book an appointment online here, or simply call us on 0049 211 41873373.
What languages do you speak at filu Dusseldorf Pempelfort?
The team at Pempelfort speaks German, English, Bulgarian, and Chinese.
What are the costs of treatment (e.g., neutering, surgery, examination)?
Our prices are based on the "Gebührenordnung für Tierärzte" (GOT, Fee Schedule for Veterinarians). Please note that the final cost depends on factors such as the type of procedure, the size, age, and overall health of your pet. This means the complexity of the treatment and required medication may vary.
Can I come without an appointment? Are there appointments for spontaneous visits?
You can visit us without an appointment; however, please be aware that this may involve waiting times. We recommend calling in advance if possible. If that’s not feasible, we will do our best to accommodate you.
Can I book an appointment for multiple animals at the same time?
Yes! Please indicate in the appointment comments if you are bringing a second pet, and we will extend the appointment accordingly. Alternatively, you can book two consecutive appointments, which we can then combine.
How can I pay?
Payment is only possible by card – simple, secure and convenient.
Do you offer installment payments?
We appreciate your understanding that we accept card payments exclusively. We do not offer cash payment or purchase on account.
Do you bill directly with insurance?
No. After your visit, you will receive an invoice via email. You must forward this invoice to your insurance company to receive reimbursement.
Do you offer house calls?
No, we do not offer a mobile service. However, you will soon be able to address many concerns comfortably from home via our chat and video consultation service. Our veterinarians are available for further treatments in our practices.
How is a surgery performed at your facility?
Before the surgery, we conduct a general examination of your pet to check its health status as well as its suitability for anesthesia and surgery. You will then have a detailed discussion with one of our veterinarians who will explain the procedure of the operation to you precisely. We use gentle anesthesia and continuously monitor your pet during anesthesia by a veterinary medical assistant and with monitors according to clinic standards.
Why do we offer Wellness Wednesday?
We would like to draw your attention to how important regular preventive appointments are to ensure your pet's health in the long term. With regular check-ups, we can identify and treat health problems at an early stage. Our Wellness Wednesday is there to encourage you to proactively monitor your animals' health and ensure they receive the best possible care. With a thorough examination we hope to motivate you to take regular preventive appointments.
Is there an app and what can I do with it?
We now have our own filu app! In the app you can, for example, book appointments, view findings and manage the most important information about your pet. Alternatively, you can still use my.filu in the browser on your cell phone or computer - just visit my.filu.vet/dashboard.
